CUSTOMER CARE

LOST PACKAGES

 

We insure all of our shipments. If you have not received you order, please contact us and we will look into filing an insurance claim in order to refund your order.

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COMPANION DOCUMENTS

 

All guidebook download links are sent via email once your order has shipped.

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CARE INSTRUCTIONS

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Cloths, Bags, Kimonos - Hand wash with cool water, lay flat to dry. It is safe to iron these products, but we suggest starting on a lower temperature and using an ironing cloth as a safety barrier.